We offer free international delivery on all wholesale orders, including both custom and non-custom orders.

Shipping times are subject to location, order size, and whether the units in your order are customized or not. Non-custom orders typically take 3-5 days to arrive, while custom orders take 10-12 days.

All our products come with a 12-month warranty. In the unlikely event that your patient's unit breaks within this period, you have a couple of different options. You can choose to replace the unit at your practice (and we will credit you for this in a future order), or we can send a new unit directly to the patient. Please note that replacement units sent directly to patients cannot be customized.

If you're interested in ordering a quantity beyond our tiered pricing, please let us know by contacting your account manager here. 

Please make sure to include an estimated order quantity so that we can get back to you with an accurate quote.

Yes! We can customize Dental pod lids with your practice’s name, logo, or social media details. We offer a range of customization options to ensure the Dental pod aligns with your branding.

Our precision laser engraving allows us to accurately print even the most complex of logos. Alternatively, we can color match your logo and customize it with high-quality Pantone printing.

For more details and to start a custom order, please visit the link here.

If you require an invoice for a recent order, please get in touch with our team using the link here.

Yes, we currently have an affiliate platform for dental professionals based in the UK and US. 

You can sign up for our US program here 

You can sign up for our UK program here

If you are interested in joining our affiliate platform and are not located in the US or UK, please let us know by getting in contact here.

If you can’t find your answers above, then please reach out to your account manager using the link here.

Whilst tablets alone will kill some bacteria, they won’t penetrate any deeper than surface level. The Dental pod's ultrasonics take this further, and target bacteria and plaque build-up found in micro-abrasions or ridges on oral appliances.

Toothbrushes, even softer-bristled, fail to clean every crevice and can be too abrasive for oral appliance materials. Brushing creates micro-abrasions in the appliance plastic, resulting in a cloudy look and creating an environment for harmful bacteria.

No, the ultrasonic cleaning method is completely non-abrasive. It creates millions of microscopic bubbles which gently but thoroughly clean the entire surface of the appliance causing no damage. The Dental pod is designed to safely clean all kinds of materials ranging from metal to aligner plastic.

Yes, the Dental pod can effectively clean clear aligners and Invisalign. All types of clear aligners have been thoroughly tested in the Dental pod with successful and safe results. Click here to read why award winning orthodontist Dr. Emma Laing recommends the Dental pod to all her clear aligner patients.

Yes, the Dental pod was specifically designed and tested to clean both modern clear retainers and traditional Hawley retainers. Click here to read why award winning dentist Dr Chloe Harrington Taylor recommends the Dental pod to her retainer patients.

Yes, the Dental pod has been specifically engineered and tested to clean more than 14 types of guards. Click here to read why award winning dentist Dr. Shiva Soleimani recommends the Dental pod to her dental guard patients.

Yes, the Dental pod is absolutely suitable for cleaning all industry available types of dentures. Click here to read why award winning dentist Dr Charlie Cage recommends the Dental pod to her denture patients.

Yes, the Dental pod is designed to effectively clean a pair of appliances at the same time. We do not recommend cleaning appliances from multiple patients at the same time as this can increase the risk of infection.

We decided not to include UV in the Dental pod for three reasons. Firstly, chemical sterilization with our tablets is significantly more effective than UV sterilization for oral appliances. Secondly, UV requires specific design considerations to be effective, which would weaken the more important ultrasonic effect. Finally, our sterilizing tablet formulation offers additional advantages against UV, sterilizing all appliance surfaces, removing odor and leaving a fresh taste and smell.

Yes, the cleaning cycle will automatically stop after 5 minutes. One click is all that is needed for a short, thorough and worry-free deep clean of oral appliances.

Always use cold tap water in the Dental pod to avoid the temperature rising above the recommended safe level for appliances. Please note that the Dental pod has an active heat regulation system to mitigate this risk.

Yes, they can run up to two consecutive cycles, always ensuring they replace the water (cold). For additional cycles, we recommend waiting at least 5 minutes between each cycle.

Not at all, when operating the Dental pods's electricity usage is equivalent to a table light and it only needs 5 minutes to operate per day.

Though this is not what the Dental pod was designed, engineered and tested to clean, many customers have let us know that they have had success cleaning jewelry. We successfully tested cleaning precious metals in the Dental pod to ensure customers with grills could clean their appliances safely and effectively.

Patients can clean the Dental pod's stainless steel tank daily with a quick rinse with water and weekly using a soap and a damp soft cloth before rinsing. It's designed for easy and swift cleaning.

The Dental pod can act as a great storage solution, but we recommend pouring away any liquid before doing this to keep appliances hygienic.

Yes! And this has been proven scientifically. A study comparing the Dental pod to other cleaning methods (including brushing, rinsing, and soaking in a sterilising tablet solution) found that cleaning clear aligners with a Dental pod removed significantly more fungus than all other cleaning methods tested. Read a blog about the conclusions and access the full study here.

Numerous third-party studies have confirmed ultrasonics as the best cleaning method for oral appliances. 

We have also conducted our own research on the Dental pod and found that it outperformed all of the most common cleaning methods for oral appliances, as well as other ultrasonic cleaners. For more details, please see a study summary here.

As the original ultrasonic cleaner for oral appliances, there are several key features that set the Dental pod apart. While most alternatives are suitable for only one type of oral appliance (or none at all!), the Dental pod was designed and tested (with over 100 prototypes) to achieve optimal cleaning for a wide range of appliances. Working with the highest quality materials and an industry-leading transducer, we can guarantee the best possible appliance clean, regardless of shape, size, or material.

Our patented sound reduction system and advanced thermoregulation technology means that the Dental pod blends in seamlessly, providing a quiet and efficient cleaning experience.

We are also proud of our high-quality and dedicated customer and partnerships support teams. They are always available to answer any questions you or your patients may have.

The option to customize the Dental pod with your practice’s name, logo, or social media details means that we can deliver something really special and unique. Loved by patients and dentists alike, custom Dental pods help to keep your brand front and center, even after treatment ends.

Our tablets have been meticulously formulated with ingredients that enhance cleaning and guarantee patient, pod and appliance safety. They assist the physical ultrasonic clean, whilst eliminating 99.9% of pathogens from oral appliances and leaving a fresh, minty taste.

Once dissolved in water, our tablets release antimicrobial agents that disinfect appliances of bacteria, fungi, and viruses. Containing natural surfactants, our tablets also work to reduce surface tension and assist in the breakdown and removal of debris. This works in conjunction with other agents that help lift stains and discoloration, and natural mint oils that leave a cooling and fresh taste.

Our tablets are specifically engineered to enhance the cavitational cleaning effect of the Dental pod, eliminating 99.9% of bacteria and pathogens. We recommend patients use a tablet every time they wear their appliance for more than 6 hours to control the formation of bacterial biofilms.

The Zima Go carry case is the ultimate oral appliance storage solution, offering the very best protection, cleaning and ease of use for your patients' oral appliances. Constructed with premium and durable materials, this robust case helps patients avoid appliance loss and damage.

The smart sliding lid and secure magnetic closure make it easy to use, including for patients with impaired mobility and limited dexterity.

The in-built UV technology offers sterilization on the go, making the case perfect for patients who travel or need to carry and clean their appliance during the day.

The Zima Go employs a dual-action system, combining both UVC and UVA light, to deliver comprehensive sterilization.
Shorter wavelength UVC light, penetrates the cell walls of bacteria and viruses, disrupting their function and effectively neutralizing them.
UVA light not only ensures any potential surviving microorganisms are effectively eliminated, but also assists in removing stains and odors.
With extensive testing and development, this dual-action system has been optimized to work safely and effectively in a rapid 1-minute cycle.

Though compact, Zima Go's unique crescent interior shape comfortably accommodates a range of oral appliances, including aligners, retainers, mouthguard, biteguards, nightguards, partials and even toothbrush heads. It can hold appliances that are under 85mm wide, 64mm long, and 19mm tall.

The exterior is constructed from a robust aluminium alloy (Al-Alloy), chosen for durability and corrosion-resistance properties. The case can withstand daily use and travel without compromising on performance or aesthetics. Its interior is a combination of ABS (Acrylonitrile Butadiene Styrene) and PC (Polycarbonate), both of which are resilient, long-lasting, and safe materials for use in sterilization devices. Please note that patients should never use water or any other liquid with their Zima Go.

Zima Go is powered by an efficient, built-in 300mAh rechargeable lithium-ion battery. With an incredibly efficient power draw of just 0.2W, this battery allows patients to use the sterilizer for months between charges. For charging, patients should use the USB Type-C cable that comes with the product. The device has an integrated indicator light to show charging and full battery.